1. What is the primary purpose of a `gap analysis`?
A. To identify the strengths, weaknesses, opportunities, and threats of a business.
B. To determine the difference between the current state and the desired future state of a business.
C. To evaluate the performance of employees.
D. To assess the financial stability of a company.
2. What is the purpose of a `data dictionary`?
A. To store all the data used by an organization.
B. To define and describe the data elements, their meanings, and their relationships within a system.
C. To encrypt sensitive data to protect it from unauthorized access.
D. To optimize the performance of database queries.
3. Which of the following is an example of a `functional requirement`?
A. The system should be user-friendly.
B. The system should be secure.
C. The system should allow users to log in with a username and password.
D. The system should be highly performant.
4. A business analyst discovers that a proposed solution violates a regulatory requirement. What should the analyst do FIRST?
A. Ignore the regulatory requirement if it is too difficult to comply with.
B. Proceed with the solution and hope that the violation is not discovered.
C. Inform the project manager and relevant stakeholders about the violation and propose alternative solutions.
D. Keep the violation secret to avoid project delays.
5. What is the MOST appropriate technique for analyzing the financial viability of a project?
A. SWOT analysis.
B. PESTLE analysis.
C. Cost-benefit analysis.
D. Stakeholder analysis.
6. A project is experiencing scope creep. What is the business analyst`s role in managing this issue?
A. To ignore the scope creep and hope it resolves itself.
B. To document and analyze the impact of the proposed changes, and communicate this to stakeholders.
C. To immediately implement all requested changes.
D. To blame the project team for not adhering to the original plan.
7. Which of the following is a disadvantage of using a Waterfall methodology for a project?
A. It is highly adaptable to changing requirements.
B. It provides frequent opportunities for stakeholder feedback.
C. It can be inflexible and difficult to accommodate changes once a phase is complete.
D. It is easy to manage and control.
8. What is the MOST important factor to consider when selecting an appropriate business analysis technique?
A. The popularity of the technique.
B. The complexity of the technique.
C. The specific goals of the analysis and the context of the project.
D. The cost of the technique.
9. When is it MOST appropriate to use a survey as an elicitation technique?
A. When gathering detailed information from a small group of stakeholders.
B. When needing to reach a large and geographically dispersed group of stakeholders to gather general information.
C. When exploring complex and nuanced requirements.
D. When needing immediate feedback on a critical issue.
10. What does `elicitation` refer to in the context of business analysis?
A. The process of documenting existing business processes.
B. The process of discovering and gathering requirements from stakeholders.
C. The process of designing user interfaces.
D. The process of testing software applications.
11. Which of the following is NOT a characteristic of a well-defined requirement?
A. Testable.
B. Ambiguous.
C. Traceable.
D. Unambiguous.
12. What is the MOST important skill for a business analyst to possess?
A. Proficiency in programming languages.
B. Excellent communication and interpersonal skills.
C. Deep knowledge of database management systems.
D. Expertise in project management software.
13. A business analyst is asked to recommend a solution for improving customer satisfaction. Which analysis technique would be MOST helpful in understanding the customer`s perspective?
A. SWOT analysis.
B. Value stream mapping.
C. PESTLE analysis.
D. Functional decomposition.
14. Which of the following is a key benefit of using visual modeling techniques in business analysis?
A. They eliminate the need for written documentation.
B. They improve communication and understanding among stakeholders.
C. They guarantee that the project will be completed on time and within budget.
D. They reduce the need for business analysts.
15. Which of the following BEST describes a `use case` in business analysis?
A. A diagram showing the flow of data through a system.
B. A detailed description of how a user interacts with a system to achieve a specific goal.
C. A document outlining the technical specifications of a software application.
D. A list of features to be included in a software release.
16. What is the purpose of conducting a stakeholder analysis?
A. To determine the project budget.
B. To identify and understand the individuals or groups who have an interest in the project or its outcomes.
C. To create a detailed project schedule.
D. To design the user interface for a software application.
17. Which technique is MOST suitable for identifying the root cause of a business problem?
A. SWOT analysis.
B. PESTLE analysis.
C. Five Whys.
D. Cost-benefit analysis.
18. Which of the following is the primary goal of business analysis?
A. Developing marketing strategies.
B. Implementing IT solutions.
C. Identifying business needs and determining solutions to business problems.
D. Managing project budgets.
19. Which of the following is a potential consequence of poorly defined requirements?
A. Increased stakeholder satisfaction.
B. Reduced project costs.
C. Project delays and rework.
D. Improved communication among team members.
20. In Agile methodologies, what is a `user story`?
A. A detailed technical specification of a software component.
B. A short, simple description of a feature told from the perspective of the user.
C. A comprehensive document outlining all project requirements.
D. A diagram illustrating the system architecture.
21. A business analyst is facilitating a workshop to gather requirements. What is the BEST approach to manage conflicting stakeholder opinions?
A. Allow the loudest stakeholder to dominate the discussion.
B. Immediately dismiss any opinions that contradict the project manager`s views.
C. Encourage open discussion, actively listen to all perspectives, and facilitate a collaborative resolution.
D. Postpone the discussion and make a decision independently.
22. What is the purpose of a `business process model`?
A. To define the security protocols for a system.
B. To visually represent the steps and activities involved in a business process.
C. To calculate the return on investment for a project.
D. To manage the project timeline and resources.
23. Which of the following is NOT a typical activity performed by a business analyst during the requirements analysis phase?
A. Prioritizing requirements.
B. Validating requirements.
C. Documenting requirements.
D. Developing the software code.
24. Which of the following is the BEST definition of `business architecture`?
A. The design of physical buildings and office spaces.
B. The blueprint of an organization, providing a common understanding of the organization and aligning strategic objectives with tactical demands.
C. The structure of the IT infrastructure within an organization.
D. The process of managing financial resources within a company.
25. Which of the following is a common technique for documenting non-functional requirements?
A. Use case diagrams.
B. User stories.
C. Quality attribute scenarios.
D. Entity-relationship diagrams.
26. Which of these is a key benefit of using prototyping in requirements elicitation?
A. It eliminates the need for user testing.
B. It allows stakeholders to visualize and interact with a potential solution, providing early feedback.
C. It guarantees that the final product will meet all requirements.
D. It reduces the overall project budget.
27. What is the BEST approach for a business analyst to handle a situation where stakeholders have conflicting requirements and are unwilling to compromise?
A. Force the stakeholders to accept the analyst`s preferred solution.
B. Escalate the issue to senior management for a decision.
C. Facilitate a collaborative discussion to explore alternative solutions and find common ground.
D. Ignore the conflict and proceed with the requirements that are easiest to implement.
28. What is the PRIMARY goal of requirements validation?
A. To ensure that the requirements are technically feasible.
B. To ensure that the requirements accurately reflect the needs of the stakeholders.
C. To ensure that the requirements are documented in a consistent format.
D. To ensure that the requirements are prioritized correctly.
29. What is the purpose of a `business case`?
A. To provide a detailed technical specification of a software application.
B. To justify the need for a project and outline its potential benefits, costs, and risks.
C. To manage the day-to-day activities of a project.
D. To track the progress of a project against its timeline.
30. What is the MOST important consideration when prioritizing requirements?
A. The technical complexity of implementing the requirement.
B. The number of stakeholders who requested the requirement.
C. The value the requirement delivers to the business and its alignment with strategic goals.
D. The estimated cost of implementing the requirement.
