Trắc nghiệm Hành vi tổ chức Tiếng Anh

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Trắc nghiệm Hành vi tổ chức Tiếng Anh

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Câu 1: What is the key difference between transactional and transformational leadership?

  • - Transactional leaders focus on managing by exception, while transformational leaders focus on maintaining the status quo
  • - Transformational leaders motivate followers to transcend their self-interests for the good of the organization, whereas transactional leaders guide or motivate their followers in the direction of established goals by clarifying role and task requirements
  • - Transactional leaders inspire followers through charisma, while transformational leaders use only rewards and punishments
  • - There is no significant difference; both terms describe similar leadership approaches

Câu 2: In the context of the Big Five Personality Model, which dimension is characterized by imagination, artistic sensitivity, and intellectualism?

  • - Conscientiousness
  • - Extraversion
  • - Openness to experience
  • - Agreeableness

Câu 3: What is the primary objective of 'organizational development' (OD)?

  • - To streamline production processes for cost efficiency
  • - To enhance organizational effectiveness and employee well-being through planned interventions
  • - To recruit new talent and expand the workforce rapidly
  • - To strictly control internal communication to prevent misinformation

Câu 4: In negotiations, what is 'BATNA' an acronym for?

  • - Best Alternative To a Negotiated Agreement
  • - Basic Agreement Towards New Actions
  • - Better Approach To Negotiation Advancement
  • - Bargaining Advantage Through New Alliances

Câu 5: What is the primary characteristic of 'transformational leadership'?

  • - Focusing on contingent rewards and management by exception
  • - Inspiring followers to transcend their self-interests for the good of the organization
  • - Maintaining the status quo through formal authority
  • - Adopting a 'laissez-faire' approach to supervision

Câu 6: Which dimension of Hofstede's cultural framework reflects the degree to which people in a country prefer structured over unstructured situations?

  • - Power Distance
  • - Individualism vs. Collectivism
  • - Uncertainty Avoidance
  • - Masculinity vs. Femininity

Câu 7: Which of the following is considered a core discipline contributing to the field of Organizational Behavior?

  • - Astrology
  • - Physics
  • - Sociology
  • - Geology

Câu 8: According to Hofstede's cultural dimensions theory, which dimension reflects a society's tolerance for uncertainty and ambiguity?

  • - Power Distance
  • - Individualism vs. Collectivism
  • - Masculinity vs. Femininity
  • - Uncertainty Avoidance

Câu 9: What is the term for an individual's belief that he or she is capable of performing a task?

  • - Self-esteem
  • - Self-monitoring
  • - Self-efficacy
  • - Locus of control

Câu 10: In conflict resolution, what is the 'accommodating' style?

  • - Asserting one's own interests over others, win-lose approach
  • - Neglecting one's own concerns to satisfy the concerns of another person, self-sacrificing
  • - Attempting to find a mutually acceptable solution that partially satisfies both parties
  • - Withdrawing from or suppressing a conflict to avoid confrontation

Câu 11: When an employee attributes their success to their own effort and ability, but attributes their failures to external factors like bad luck or unfair treatment, they are demonstrating what perceptual bias?

  • - Stereotyping
  • - Halo effect
  • - Self-serving bias
  • - Fundamental attribution error

Câu 12: What is a key benefit of fostering diversity and inclusion in the workplace?

  • - Reduced employee benefits costs
  • - Lower market competitiveness
  • - Increased standardization of ideas
  • - Enhanced creativity and innovation

Câu 13: What is the primary purpose of an organization's culture?

  • - To dictate job descriptions
  • - To establish formal communication channels
  • - To provide a sense of identity and shared understanding among members
  • - To determine employee salaries

Câu 14: When an employee receives conflicting messages from two different managers, this is an example of what type of role conflict?

  • - Role overload
  • - Role ambiguity
  • - Inter-role conflict
  • - Intra-role conflict

Câu 15: According to Herzberg's Two-Factor Theory, which of the following is considered a 'motivator' that contributes to job satisfaction?

  • - Salary and fringe benefits
  • - Company policies and administration
  • - Achievement and recognition
  • - Working conditions and job security

Câu 16: Which conflict-handling intention is characterized by seeking a win-win outcome where both parties' concerns are fully addressed?

  • - Avoiding
  • - Competing
  • - Collaborating
  • - Accommodating

Câu 17: In the 'Big Five' model of personality, which dimension describes someone who is responsible, organized, dependable, and persistent?

  • - Extraversion
  • - Openness to experience
  • - Conscientiousness
  • - Agreeableness

Câu 18: What is the concept where individuals adjust their behavior to align with the group's norms, even if they disagree privately?

  • - Groupthink
  • - Social loafing
  • - Conformity
  • - Deviance

Câu 19: Which of the following disciplines primarily contributes to understanding individual behavior in organizations by focusing on topics like learning, motivation, personality, and emotions?

  • - Sociology
  • - Psychology
  • - Anthropology
  • - Economics

Câu 20: Which leadership style involves a leader who consults with subordinates and considers their ideas before making a decision?

  • - Autocratic leadership
  • - Laissez-faire leadership
  • - Participative leadership
  • - Transactional leadership

Câu 21: A leader who clarifies role and task requirements to accomplish established goals practices which leadership style, according to the Ohio State studies?

  • - Consideration
  • - Initiating structure
  • - Employee-oriented
  • - Authentic leadership

Câu 22: What is the primary characteristic of a 'formal group' in an organizational setting?

  • - It forms naturally based on common interests or friendships among employees
  • - It is defined by the organization's structure with designated work assignments establishing tasks
  • - It exists primarily to fulfill social needs of its members outside of work responsibilities
  • - Its membership is fluid and changes frequently without any specific objective

Câu 23: A manager who has the ability to give raises, promotions, and preferred work assignments is exercising which type of power?

  • - Coercive power
  • - Referent power
  • - Expert power
  • - Reward power

Câu 24: When employees perceive that the procedures used to determine outcomes, such as performance appraisals or promotions, are fair, what type of organizational justice are they experiencing?

  • - Distributive justice
  • - Interpersonal justice
  • - Procedural justice
  • - Informational justice

Câu 25: What type of team typically consists of employees from about the same hierarchical level but from different work areas, who come together to accomplish a task?

  • - Self-managed work team
  • - Cross-functional team
  • - Problem-solving team
  • - Virtual team

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