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Trắc nghiệm Quản Trị Học Chương 2 Tiếng Anh
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Câu 1: How do 'Social' factors impact organizational decisions?
- - They determine the taxes the company pays
- - They influence the lifestyle and values of the target market
- - They set the global trade quotas
- - They regulate the internal accounting standards
Câu 2: What is the primary focus of the Quantitative approach to management?
- - Qualitative interviewing of employees
- - Using mathematical models and statistics for decision-making
- - Analyzing organizational culture and myths
- - Studying the history of industrial development
Câu 3: What does Chester Barnard emphasize regarding the nature of organizational authority?
- - Authority is granted from the top-down without exception
- - Authority depends on the subordinates' acceptance of commands
- - Authority is solely based on legal standing and job title
- - Authority is irrelevant in modern organizational structures
Câu 4: What is the primary characteristic of a 'Stable Environment'?
- - Continuous high-speed innovation
- - Minimal change and predictable outcomes
- - Frequent shifts in market regulations
- - High volatility in consumer demand
Câu 5: What defines a 'Closed System' in management?
- - A system that does not interact with its environment
- - A company with no external debt
- - A management style focused on internal growth
- - A system that refuses to hire new employees
Câu 6: Which characteristic is essential to Max Weber's concept of an ideal 'Bureaucracy'?
- - Formal rules, procedures, and a clear hierarchy
- - Informal social interactions and flexible roles
- - Decisions based on personal intuition and charisma
- - Absence of specialized divisions of labor
Câu 7: According to the contingency approach, what determines the best management strategy?
- - The specific environmental and situational variables
- - The standard operating procedures of the firm
- - The top-down authority of the executives
- - The historical success of previous management styles
Câu 8: Why is 'Environmental Uncertainty' a challenge for managers?
- - It simplifies decision-making processes
- - It reduces the workload for managers
- - It makes it difficult to predict future trends and plan effectively
- - It guarantees higher profits for the company
Câu 9: What is the 'Scalar Chain' also known as in organizational design?
- - Chain of command
- - Horizontal integration
- - Decentralized network
- - Span of control
Câu 10: What did the Hawthorne Studies conclude regarding employee productivity in organizations?
- - Monetary incentives are the sole driver of employee output
- - Social and psychological factors significantly impact performance
- - Physical working conditions are the only relevant factor for output
- - Strict supervision is the only effective way to increase production
Câu 11: Theory X, as defined by McGregor, suggests that managers must:
- - Use strict control and coercion to motivate employees
- - Grant complete autonomy to all team members
- - Encourage creativity and self-direction in staff
- - Focus solely on group social dynamics
Câu 12: Which of the following is a core tenet of the 'Hawthorne Effect'?
- - Employees work harder when they know they are being observed
- - Higher pay always results in higher performance
- - Physical lighting has no impact on productivity
- - Workers prefer isolated work environments
Câu 13: Which of the following is a hallmark of bureaucratic organizations according to Weber?
- - Clear hierarchy of authority
- - Unpredictable decision-making processes
- - Reliance on individual charisma
- - Preference for nepotism in hiring
Câu 14: Who is credited with the concept of the 'Learning Organization'?
- - Peter Senge
- - Frederick Taylor
- - Henri Fayol
- - Max Weber
Câu 15: According to McGregor, Theory Y assumes that employees:
- - View work as a burden to be avoided
- - Are capable of self-direction and seek responsibility
- - Require constant supervision to perform well
- - Only care about monetary rewards
Câu 16: What does Chester Barnard emphasize as the basis for executive authority?
- - Absolute power of the formal leadership
- - The acceptance of authority by subordinates
- - Strict adherence to physical efficiency standards
- - Ignoring the informal organization structure
Câu 17: What is the fundamental premise of the Contingency perspective in management?
- - Management actions should match the specific environmental situation
- - There is always one best way to manage in every case
- - Formal structures are unnecessary for organizational success
- - Human relations are the only factor influencing strategy
Câu 18: What does 'Equifinality' imply in systems theory?
- - There is only one correct way to achieve an objective
- - Different paths can lead to the same final state
- - The system must always remain closed to change
- - Efficiency is the only measure of success
Câu 19: Which stakeholder group is NOT typically considered part of an organization's 'internal' environment?
- - Employees
- - Managers
- - Competitors
- - Board of Directors
Câu 20: What is meant by the 'Entropy' concept in systems theory?
- - The tendency of a system to decline over time without inputs
- - The rapid growth of a firm during economic expansion
- - The process of hiring new employees into a system
- - The synchronization of departmental tasks
Câu 21: What does the 'contingency approach' in management suggest?
- - There is one universal management style for every situation
- - Management practices should be based on specific situational requirements
- - All organizations must follow strict bureaucratic rules
- - Employee needs are irrelevant to managerial success
Câu 22: Which of the following is a core component of organizational culture according to modern management theory?
- - Fixed hierarchical charts
- - Shared values and beliefs among members
- - Exclusive reliance on profit margin metrics
- - Standardization of every single movement
Câu 23: Which perspective suggests that managers should be flexible and adapt to the current situation?
- - Contingency perspective
- - Classical perspective
- - Quantitative perspective
- - Bureaucratic perspective
Câu 24: What is the primary contribution of Max Weber's bureaucratic model to management theory?
- - Promotion of informal social networking within companies
- - Emphasis on emotional leadership and employee motivation
- - A structured system of authority, rules, and clear hierarchy
- - Implementation of flexible, non-standardized work processes
Câu 25: Which term describes the administrative management approach focusing on the functions of management rather than the individual worker?
- - Scientific management
- - Administrative management
- - Human relations movement
- - Quantitative management